Here is the latest - I got another response from iTunes, whose engineer says that not only do they not see a problem with the files, but they have not received any replacement files from Warner Bros. Hopefully next time someone brings a problem to their attention, that customer will be listened to, instead of being swatted away like an annoying fly. ![]() There are people out there who WILL be watching those digital files, and they deserve at least a stereo soundtrack. Their "Customer Service" was not serving the customer at all. And when I brought it to the attention of iTunes and Warner Bros, they just passed the buck back and forth and stopped communicating with me. They're supposed to provide consumers with a product of a certain quality, and they were not. Like you, I have the Blu-rays, so why would I settle for crappy digital files on a small screen? It might be handy to be able to refer to them on a portable device, but the thought of listening to them in glorious mono sound is abhorrent to me! You mean was it worth the seven months of effort? Well, as I said in my letter to Peter Jackson, I will probably never watch the digital movies anyway.
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